28 - 30 January, 2019
Hilton Hotel Mainz, Mainz, Germany

Conference Day 1

Registration

9:00 am - 9:30 am Registration and welcome coffee

Who is who wall - Discover who new and who you know at the conference. The matchmaking photo wall will help you identify who you want to meet at the conference. In cooperation with Fujifilm

Chairperson's opening

9:30 am - 9:45 am Chairperson's opening

Automated solutions to airline operational disruptions

9:45 am - 10:15 am Avoiding delays due to baggage offloads

Dampening the impact of how customers handle baggage
Smart use of luggage data processing
Improving baggage traceability

10:15 am - 10:45 am Speed Networking

Get in touch with the other conference guests in quick paced 1-1 meetings – make sure you bring a stack of business cards. Greet peers you know and introduce yourself to new industry colleagues. The session is followed by a short break. 

10:30 am - 11:00 am The keys to disruption management in a focused, flexible and experimental perspective.

Deirdre Douma - Data Scientist and Operations Research Consultant KLM
KLM ODS philosophy of innovating operations by thinking big, starting small and failing fast.
The keys to setting up, developing and implementing flight operations disruption management
Real use-cases examples 
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Deirdre Douma

Data Scientist and Operations Research Consultant
KLM

11:00 am - 11:30 am Refreshment break

11:30 am - 12:00 pm Lufthansa’s JARVIS: Managing disruption complexity fast and efficiently

Klaus Weidmann - Project Manager Ground Operations Systems Lufthansa Group
How complexity of disruption management increases the demand for automated decision support solutions
How an automated solver can support operations controllers deal with irregularities
JARVIS as an example of a decision support system implemented at Lufthansa
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Klaus Weidmann

Project Manager Ground Operations Systems
Lufthansa Group

12:00 pm - 12:30 pm Resilient Flight Scheduling Project

Judith Semar - Product Line Manager Airline Solutions Lufthansa Systems
How to automatically generate punctual schedules
Increase on-time performance of  airlines schedule with the same or even higher aircraft productivity
Considering delay risks already in the planning phase
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Judith Semar

Product Line Manager Airline Solutions
Lufthansa Systems

12:30 pm - 1:00 pm Session conclusion and audience questions

Discuss your main questions, concerns or your own experience with our speakers and experts within the audience at the end of each session.

1:00 pm - 1:30 pm Networking lunch

Airport automation implementation with true added value

2:15 pm - 2:45 pm How to synchronize airport and airline AI operations

What are the best ways for airports and airlines to work together on their automation initiatives to tackle disruption
How to improve core data exchange amongst artificial intelligence initiatives with a multi-stakeholder approach to improve operational excellence

2:45 pm - 3:15 pm The keys to building an airport information platform

Davy Cielen - BI Manager Passenger Experience AI Brussels Airport
•    The airport as a multi-modal platform
•    Evaluating the operational use scenarios before the data
•    Building people-based processes
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Davy Cielen

BI Manager Passenger Experience AI
Brussels Airport

3:15 pm - 3:45 pm Deriving value from process automation

Dr. Lee Schlenker - Principal Business Analytics Institute
•  What your data says about stakeholder pain
•  Where AI can improve your organizational processes
•  Transforming the data into stakeholder value
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Dr. Lee Schlenker

Principal
Business Analytics Institute

3:45 pm - 4:15 pm Session conclusion and audience questions

Discuss your main questions, concerns or your own experience with our speakers and experts within the audience at the end of each session.

4:15 pm - 4:45 pm Refreshment break

4:45 pm - 5:15 pm Panel discussion | Are airlines becoming too reliant on airports support during disruptions?

Klaus Weidmann - Project Manager Ground Operations Systems Lufthansa Group
Davy Cielen - BI Manager Passenger Experience AI Brussels Airport
How do airports collaborate with airlines and handlers to ensure operation during disruption time?
How can airlines become more resilient when AI is disrupted?
How to negotiate through contractual restrictions
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Klaus Weidmann

Project Manager Ground Operations Systems
Lufthansa Group

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Davy Cielen

BI Manager Passenger Experience AI
Brussels Airport

5:15 pm - 5:45 pm Session conclusion and audience questions

Discuss your main questions, concerns or your own experience with our speakers and experts within the audience at the end of each session.

5:45 pm - 6:15 pm Chairperson’s closing remarks

Join our evening Get-Together and take this opportunity to network

Evening Get-together

6:30 pm - 7:00 pm Evening Get-Together

Join our evening Get-Together and take this opportunity to network