28 - 30 January, 2019
Hilton Hotel Mainz, Mainz, Germany

Conference Day 2

Registration

9:00 am - 9:30 am Registration and welcome coffee

Who is who wall - Discover who new and who you know at the conference. The matchmaking photo wall will help you identify who you want to meet at the conference. In cooperation with Fujifilm.

Chairperson’s opening

9:30 am - 10:00 am Chairperson’s opening

Value added AI concepts and case studies

9:45 am - 10:15 am How to be compliant with Total Airport Management in SESAR

Apoc concept development and validation for airports
Decision support tools: Performance Dashboards and Machine Learning
Future challenges and next steps
Alan Marsden, Project Manager at Eurocontrol

Alan Marsden

Project Manager
Eurocontrol

10:15 am - 10:45 am Case Study - Heathrow APOC application

How can airports learn from the Heathrow experience
Exemplary ICT tools and system prototypes to support APOC requirements
Smart use of APOC’s passenger flow modelling tool to predict delays

10:45 am - 11:15 am Refreshment break

11:15 am - 11:45 am Schiphol AI: from reactive to proactive capacity planning

The keys to Schiphol’s big data management
Solving capacity issues through predictive weather data
A demonstration of Schiphol’s capacity planning AI model
Miriam Hoekstra-van der Deen, Director Airport Operations at Amsterdam Airport Schiphol

Miriam Hoekstra-van der Deen

Director Airport Operations
Amsterdam Airport Schiphol

11:45 am - 12:15 pm Athens International Airport transformation model

Dr. Nektarios Psycharis, Team Leader IT&T Business Analysis & Project Management at Athens International Airport

Dr. Nektarios Psycharis

Team Leader IT&T Business Analysis & Project Management
Athens International Airport

12:15 pm - 12:45 pm Session conclusion and audience questions

Discuss your main questions, concerns or your own experience with our speakers and experts within the audience at the end of each session.

12:45 pm - 2:00 pm Networking lunch

The human factor of AI operations

2:00 pm - 2:30 pm Round table discussions| Automation vs. People?

How to be resilient through staff management when technology is disrupted
How to grind the best out of airport and airline staff through automation implementation
Workload and fatigue factors
Alan Marsden, Project Manager at Eurocontrol

Alan Marsden

Project Manager
Eurocontrol

2:30 pm - 3:00 pm Session conclusion and audience questions

Discuss your main questions, concerns or your own experience with our speakers and experts within the audience at the end of each session.

3:00 pm - 3:30 pm The role of staff at times of disrupted automation

Relying too much upon technology dampens our ability to deal with operational disruption
The human factor of disrupted automation management
Manual  contingency plans and staff training improvements to deal with automation disruptions (power outage, system failures)

3:30 pm - 4:00 pm Refreshment break

4:00 pm - 4:30 pm Relevance of human factors for disruption management

Situational awareness / attention / distraction
Operator strategy
ATCo acceptance

4:30 pm - 5:00 pm IATA Aviation Human Resources Report

Refocusing  vs. reducing staff
Transforming vs. replacing airport and airline personnel
Technology on its own, not enough to provide excellent disruption management

5:00 pm - 5:30 pm Session conclusion and audience questions

Discuss your main questions, concerns or your own experience with our speakers and experts within the audience at the end of each session.

Workshop A

5:30 pm - 6:00 pm Workshop A | Advanced system support for disruption recovery process

Exemplary automation and optimization of airline OCC
Looking at ways to maximize network recovery through smart AI management
Davy Cielen, BI Manager Passenger Experience AI at Brussels Airport

Davy Cielen

BI Manager Passenger Experience AI
Brussels Airport